Removing my card

When ever i go to download something that would need in app purchases i am not allowed to because the card keeps declining. I deleted cashapp and now it is not allowing me to redownload it or any app.

iPhone 8, iOS 15

Posted on Jul 30, 2023 10:38 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 31, 2023 8:01 PM

Hey there jazmyne116,


Thanks for reaching out to the Apple Support Communities.


To get started, you would need to have a valid payment method linked to your Apple ID in order to download apps, including free apps. For more information and steps that can help with troubleshooting this issue, take a look at this link here: If your payment method is declined in the App Store or iTunes Store - Apple Support


How to complete your purchase if a payment failed or was declined
1. On your iPhone or iPad, open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping.
4. Add a different payment method and remove the old one
5. Try to complete your purchase.

If you still can't make a purchase
* You might have an unpaid order. Learn how to pay an unpaid order.
* Contact your financial institution. 
* You might need to ask your financial institution to allow international purchases on your debit or credit card.
* If you want to know why a debit card, credit card, or other payment method was declined, speak with your financial institution. Apple doesn't have information about why the payment method was declined.
* In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.


If still having issues after going through the steps above, we'd recommend reaching out to Apple Support directly from this next link here: Get Support


We hope that's able to help.


Best regards.

1 reply
Question marked as Top-ranking reply

Jul 31, 2023 8:01 PM in response to jazmyne116

Hey there jazmyne116,


Thanks for reaching out to the Apple Support Communities.


To get started, you would need to have a valid payment method linked to your Apple ID in order to download apps, including free apps. For more information and steps that can help with troubleshooting this issue, take a look at this link here: If your payment method is declined in the App Store or iTunes Store - Apple Support


How to complete your purchase if a payment failed or was declined
1. On your iPhone or iPad, open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping.
4. Add a different payment method and remove the old one
5. Try to complete your purchase.

If you still can't make a purchase
* You might have an unpaid order. Learn how to pay an unpaid order.
* Contact your financial institution. 
* You might need to ask your financial institution to allow international purchases on your debit or credit card.
* If you want to know why a debit card, credit card, or other payment method was declined, speak with your financial institution. Apple doesn't have information about why the payment method was declined.
* In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.


If still having issues after going through the steps above, we'd recommend reaching out to Apple Support directly from this next link here: Get Support


We hope that's able to help.


Best regards.

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Removing my card

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