I want to download an app, but it keeps taking me back to the payment to add a card when I’ve already added my card and then it keeps taking money out of my account. How do I get rid of this? It is taking all my money every time I add my card why?
[Re-Titled by Moderator]
70A519FAVT,
You probably have a subscription running.
This support article explains how to cancel a subscription from Apple on an Apple mobile device, Mac, PC, and online ➔ If you want to cancel a subscription from Apple - Apple Support
Notes:
• You might need to scroll down to find the Cancel Subscription button.
• If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. An "Expires" date (instead of "Renews") means the current subscription has been canceled but will work until the expiration date. "Resubscribe" (or Renew) is just in case you change your mind about having it end.
• Deleting an app does not cancel a subscription.
• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.
• If you don't have an Apple device, see the options near the bottom of the support document.
• Many subscriptions are set to renew automatically until you intentionally cancel them.
If you can’t find the subscription that you want to cancel, use this shortcut to jump to the section about what to do. --> If you want to cancel a subscription from Apple - Apple Support If this is a subscription not made through Apple, read—> If you want to cancel a subscription from Apple - Apple Support If you still can't find a subscription, contact Apple Support using this issue-specific link at the end of the section. --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63006&category_id=SC0060&symptom_id=23208
If you still have problems, contact Apple subscription support:
1. Click on this link --> https://getsupport.apple.com/?PGF=PGF63006
2. Select: View, change, or cancel subscriptions
3. Select: Continue
4. Scroll down to where you can request a chat session or a phone call.
Alternatively, see a list of Apple phone numbers around the world ➔ Contact Apple for support and service - Apple Support
You probably have a subscription running.
This support article explains how to cancel a subscription from Apple on an Apple mobile device, Mac, PC, and online ➔ If you want to cancel a subscription from Apple - Apple Support
Notes:
• You might need to scroll down to find the Cancel Subscription button.
• If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. An "Expires" date (instead of "Renews") means the current subscription has been canceled but will work until the expiration date. "Resubscribe" (or Renew) is just in case you change your mind about having it end.
• Deleting an app does not cancel a subscription.
• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.
• If you don't have an Apple device, see the options near the bottom of the support document.
• Many subscriptions are set to renew automatically until you intentionally cancel them.
If you can’t find the subscription that you want to cancel, use this shortcut to jump to the section about what to do. --> If you want to cancel a subscription from Apple - Apple Support If this is a subscription not made through Apple, read—> If you want to cancel a subscription from Apple - Apple Support If you still can't find a subscription, contact Apple Support using this issue-specific link at the end of the section. --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63006&category_id=SC0060&symptom_id=23208
If you still have problems, contact Apple subscription support:
1. Click on this link --> https://getsupport.apple.com/?PGF=PGF63006
2. Select: View, change, or cancel subscriptions
3. Select: Continue
4. Scroll down to where you can request a chat session or a phone call.
Alternatively, see a list of Apple phone numbers around the world ➔ Contact Apple for support and service - Apple Support
Unable to download app, taking me back to payment to add card
