Touch ID

I can get Touch ID to work on iPad but after a day or less the Touch ID does not work. Is there a problem with skin condition or similar.

I Ned to reset Touch ID and it works again for a while

iPad1”

Posted on Jul 31, 2023 3:34 AM

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1 reply

Jul 31, 2023 3:36 AM in response to Calsh

The iPad User Guide describes the straightforward process of setting-up TouchID:

Set up Touch ID on iPad - Apple Support


If you are having difficulty setting-up TouchID, refer to this support page:

If Touch ID isn't working on your iPhone or iPad - Apple Support


If you continue to experience difficulties, you might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple


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Touch ID

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