kilocalories calculation error

Hi all,

from a couples of day there's an error in kilocalories calculation in apple watch ultra and consequence in move ring. For example in a 2 hours walking kilocalories for 9 km was 41 active kcal an 82 total. It's too much low. I've tested on 30' indoor bike with result of 44kcal total. The same workout with garmin heartrate band and hammerhead karoo results a more realistic 182kcal. The hearth data is completely comparable. Othere strangeness is the stand hour. It says 16/12 hours but it's impossible because actual time is 15:36.


Any ideas


Apple Watch Ultra

Posted on Jul 31, 2023 6:59 AM

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Question marked as Top-ranking reply

Posted on Aug 1, 2023 11:52 AM

Just now, after exploration in submenu I’ve found an error in weight in health data. It was 9 kg instead 80 😂 I don’t know what happened but now it works fine 😄

2 replies

Aug 1, 2023 6:54 AM in response to alberto-ianiro

Greetings alberto-ianiro,


Thank you for using Apple Support Communities, it's great to have you here.


For this particular issue with your Apple Watch, we want to recommend that you get in touch with Apple Support directly. If support is available in your region, this will let you work directly with an AppleCare Advisor who specializes in resolving this exact type of issue.


You can begin by reaching out here: Get Support


We hope this information is helpful!


Have a great day.

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kilocalories calculation error

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