The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

kevonNYC Author

Level 1

4 points

I added someone to my family and they can’t access Apple Music

Added someone new to my family so they could use my Apple Music benefits, but it’s not working for them.

iPhone 6s, iOS 12

Posted on Jul 31, 2023 9:35 AM

Top-ranking reply

Sparks0829

Community Specialist

Posted on Aug 1, 2023 8:00 AM

Hi there kevonNYC,

In order to share Apple Music with your family using Family Sharing, you'll need to be sure you have an Apple Music family subscription. You can't share an individual subscription. To learn how to set that up, follow the steps in this support article: Get an Apple Music family subscription - Apple Support

Take care.

View in context

I added someone to my family and they can’t access Apple Music

Similar questions