Ending phone calls

It seems the bug occurs when you exit the phone app to use for the phone for other purposes while still in a phone call, and then try to return to the call via the standard built in green Apple IOS Phone app. When you return via that route, the phone doesn't seem to even know you are on a call and you can't hang up, and it is NOT obvious how to hang up at that point. (Aka, you get the 'green button' instead of the 'red button'.)


Don’t tell me to scroll up or reboot or go back to home page as nothing works! My partners phone has same issue….this is a security issue, Apple advise how this gets sorted ASAP. Been like this for months

Posted on Jul 31, 2023 9:50 AM

Reply
1 reply

Aug 1, 2023 8:13 AM in response to Wenrho

Hello Wenrho,


It sounds like you're trying to return to a call after using another app. To learn how to do that, we recommend following the steps here: While on a call on iPhone - Apple Support


This information may help:

To return to the call, tap the green call indicator at the top of the screen.


There doesn't appear to be a way to return a call by opening the Phone app. If you'd like to provide feedback or make a feature request, you can do that here: Product Feedback - Apple


Thanks.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Ending phone calls

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.