Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t use my card for purchases

recently I have used some master cards for some purchases but now I’m unable to do any purchases why ??


Posted on Jul 31, 2023 10:30 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 31, 2023 11:14 AM

recently I have used some master cards


You can have a credit card / debit card on file and an Apple Account balance.

Your default payment method will be used first by Apple when you need to make a payment.  

If you have set your Apple Account balance as your default payment method and you have a CC / debit card, you pay from your default payment method.

If you have 2 CC, and you have set one CC as your default payment method that will be charge by Apple.


See the following Apple articles:

If you need to change or update your Apple ID payment method

If you need to change or update your Apple ID payment method - Apple Support


Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support 

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.

 

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

 

If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.




1 reply
Question marked as Top-ranking reply

Jul 31, 2023 11:14 AM in response to narayan187

recently I have used some master cards


You can have a credit card / debit card on file and an Apple Account balance.

Your default payment method will be used first by Apple when you need to make a payment.  

If you have set your Apple Account balance as your default payment method and you have a CC / debit card, you pay from your default payment method.

If you have 2 CC, and you have set one CC as your default payment method that will be charge by Apple.


See the following Apple articles:

If you need to change or update your Apple ID payment method

If you need to change or update your Apple ID payment method - Apple Support


Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support 

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.

 

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

 

If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.




Can’t use my card for purchases

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.