Face ID disabled

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)

Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple

Sarahlynn1 Said:

"Face ID disabled: my phone wasn’t working for 3 days and then decided to turn on. Now my Face ID is disable and I’ve updated to the new iOS 16. What else is there to do?"

-------

Troubleshooting Face ID After an Update:

A. Overview these two links:

• If an Alert Says Face ID has been Disabled on your iPhone or iPad Pro - Apple Support
• If Face ID isn't Working on your iPhone or iPad Pro - Apple Support

B. Report this as a Bug to Apple:

Do your Part: Provide Apple with feedback on this, letting them know what exactly is occurring.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

1. Go Here: Feedback - FaceTime - Apple
2. Select: "Report a Bug" for the "Feedback Type"
3. Comment: that this all started after installing an update, and how you have troubleshot it thus far. Include the URL of this thread.
4. Proceed from there as necessary