App Store Issues With Downloading on MacBook AirM1

When I go to download an app on my MacBook Air M1 laptop, it tells me that my Apple ID has not been used in the App Store. When I press review and make it to the "Complete your Apple ID" and all my information in, it doesn't let me continue and just tells me to contact apple support. I don't know how to fix this issue. Its been like this for months now.

Posted on Jul 31, 2023 10:40 PM

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Question marked as Best reply

Posted on Jul 31, 2023 11:05 PM

Re: "Apple ID has not been used in the App Store"


Seems Apple requires you have a payment method listed in your Apple ID account for the first time you download from the App Store or iTunes, even if you are only downloading free apps etc.


You can check which payment methods Apple can accept in your country or region:

Payment methods that you can use with your Apple ID - Apple Support


How to: Add a payment method to your Apple ID - Apple Support


How to delete an Apple ID payment method:

Remove a payment method from your Apple ID - Apple Support


App Store Support webPage (info. / support / contact):

(There is a "Get Support" link (or use the support app) at the bottom of their webpage (link below)

App Store - Official Apple Support

1 reply
Question marked as Best reply

Jul 31, 2023 11:05 PM in response to fairyshowers

Re: "Apple ID has not been used in the App Store"


Seems Apple requires you have a payment method listed in your Apple ID account for the first time you download from the App Store or iTunes, even if you are only downloading free apps etc.


You can check which payment methods Apple can accept in your country or region:

Payment methods that you can use with your Apple ID - Apple Support


How to: Add a payment method to your Apple ID - Apple Support


How to delete an Apple ID payment method:

Remove a payment method from your Apple ID - Apple Support


App Store Support webPage (info. / support / contact):

(There is a "Get Support" link (or use the support app) at the bottom of their webpage (link below)

App Store - Official Apple Support

App Store Issues With Downloading on MacBook AirM1

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