I can sign in my apple id using my devices, but I could not buy anything using my account. Every time I get into the apple sotre, the system would told me that my account was locked. Why did that happen? What should I do to unlock my account?
If your AppleID has been disabled in the App Store and iTunes, you will need to seek assistance directly from Apple Support:
If your Apple ID is locked or disabled - Apple Support
Apple Support can be reached using this link:
Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
If your AppleID has been disabled in the App Store and iTunes, you will need to seek assistance directly from Apple Support:
If your Apple ID is locked or disabled - Apple Support
Apple Support can be reached using this link:
Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
How can I unlock my account for apple store?
