My iPhone update is grayed out

I am trying to update my iPhone 8 without using WiFi, but the update and install button is grayed out.

iPhone 8 Plus, iOS 14

Posted on Aug 1, 2023 9:06 AM

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Question marked as Top-ranking reply

Posted on Aug 1, 2023 9:32 AM

You need to enable WiFi or connect your iPhone to a computer to perform an update. The iPhone 8 does not support using cellular data to update.

7 replies

Aug 1, 2023 9:43 AM in response to sjkfrombridgeville

sjkfrombridgeville wrote:

My phone is 12 Pro & I’m connected to WiFi, but download/install for latest update is also grayed out. ?

It should normally explain why it's grayed out under the button. If you post a screenshot of the Software update screen, we can tell you why.


Make sure you have at least 50% of battery and the iPhone is not set to Low Power mode or is connected to power and make sure you have enough storage space for the update.


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My iPhone update is grayed out

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