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Level 1

12 points

iPhone 13 15.2 update install now button grey

Hi there!

When I attempt to update iPhone 13 15.2 to 15.2.1 it downloads by then has the install now button grayed out. Help?

🙏🏼

iPhone 13, iOS 15

Posted on Jan 13, 2022 6:24 PM

Best reply

Level 4

3,984 points

Posted on Jan 13, 2022 7:10 PM

Hi,

If the ‘Install’ button is greyed out, there is usually a message underneath that further clarifies why the update cannot be installed.

Do you see a message under ‘Install’?

If no, confirm you do not have any screen time restrictions enabled.

Settings > Screen Time.

You must also be connected to a Wi-fi network in order to Install iOS updates. The following articles should be able to further assist:

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