“device not connected” on the sup-anesok app, iPad indicates it’s connected as the camera light is on and is adjustable

Has anyone received a response from the sup-anesok app developer? The app does not work as it shows “device not connected “. The camera light is on and is adjustable, so my iPad indicates it’s connected. Any help would be appreciated.

iPad, iPadOS 16

Posted on Aug 1, 2023 8:53 AM

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2 replies

Revlek

Level 1

8 points

Jun 26, 2024 6:10 AM in response to BenBetula

I ran into the same issue. Wasn’t connected to the WiFi signal it gives off. Idk why it needs one, but whatever. It’s working

Apr 30, 2024 11:55 AM in response to GettingPEEVED

Hi, did you ever figure it out? I cant even find a website for the company to ask customer service. : (

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“device not connected” on the sup-anesok app, iPad indicates it’s connected as the camera light is on and is adjustable

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