Update an old iphone8

I have an old iphone 8 that my mother in law is no longer using and I am trying to update it so my son can use it. I can't get into the phone as it says unable to activate. I have plugged into my computer and logged into my itunes, but the phone isn't recognized. When I tried to run diagnostics, the iphone isn't found.


iPhone 8 Plus

Posted on Aug 1, 2023 5:45 PM

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Question marked as Top-ranking reply

Posted on Aug 1, 2023 6:03 PM

Mdowns23 Said:

"Update an old iphone8: I have an old iphone 8 that my mother in law is no longer using and I am trying to update it so my son can use it. I can't get into the phone as it says unable to activate. I have plugged into my computer and logged into my itunes, but the phone isn't recognized. When I tried to run diagnostics, the iphone isn't found."

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Handing Over a Device:

Have your mother in-law perform as instated here, including he iCloud logout: What to do Before you Sell, Give Away, or Trade in your iPhone or iPad - Apple Support. Then, you can use this your account.

1 reply
Question marked as Top-ranking reply

Aug 1, 2023 6:03 PM in response to Mdowns23

Mdowns23 Said:

"Update an old iphone8: I have an old iphone 8 that my mother in law is no longer using and I am trying to update it so my son can use it. I can't get into the phone as it says unable to activate. I have plugged into my computer and logged into my itunes, but the phone isn't recognized. When I tried to run diagnostics, the iphone isn't found."

-------


Handing Over a Device:

Have your mother in-law perform as instated here, including he iCloud logout: What to do Before you Sell, Give Away, or Trade in your iPhone or iPad - Apple Support. Then, you can use this your account.

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Update an old iphone8

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