White Screen on iPhone after iOS 16.6 Update

The same thing happened with my brother’s iphone (13 pro max) too. The screen started to flicker then turned into white screen but I was able to call him and he was able to attend my calls. So we called to Apple support they told us to try restart but nothing changed and they asked some info about the vibration is still working on silent switch or not we said it’s working fine. Then they booked an service appointment to the nearest aptronix. Store workers informed that they will check the software bugs and after 1 hr they told us the display is not working u have to change the whole display for 33k Rs. We asked how the display gets fault by software update they said they don’t know that but it is not software problem. Now after the service I am not able to call him too. I don’t know what happened in that service please if any apple supporters are looking into this please solve our issue.

Same issue faced by me. Flickering screen after an update next day screen gone completely white. No physical damage no water damage.

Apple support nor the service guys are ready to accept it.

can you please help with further course of action.They are charging a bomb for this.

after the update I’ve got a green band like line on my iPhone X just above the battery indicator and the line continues on the other side but with no discolouration and it also flickers sometimes. Apple do something

Issue has been persistent amongst iPhone 13 series users globally and apple seem to not being accepting the same. Have spoken to 2 different “Case Owners” for my issue and they both denied any such issues being reported. Very upsetting because the phone is just 1 year 9 months old and used with uttermost care.

I was about to update my 13 pro to 16.6. But hearing the issues related the update, I contacted with Apple team, the response was strange and disappointing. They are telling they even don’t know this issue till now , and also added that nobody reported similar kind of issues to them yet. I have lots of contacts who had similar issues which have been reported to Apple. But how come Apple lying to their users? Atleast if they google it they will find n number of cases connected with it. This is clear piece of cheating to users. Atleast they should start enquiring why it’s happening for a particular series of Apple? Lots of users already been switched their phone to android.

for me I am in a fix to make a decision for my 16.6 update, at least if iPhone given assurance, I can go for it, but still they don’t , instead they are telling to check condition of my phone from apple service Center spending 1800rupeea from my poket!! What an idea !! Never go for iPhone, this may repeat for other fone with similar upcoming updates too, that is our doubt!!!

My screen turned white after the new update of ios16.6 and after service the icare until tells me they have updated the software and now within 24 hours the same issue comes up and the I care until tells me the display of the phone is gone

and the apple customer care service tells me that they cannot do anything about their consumers issues

they have the audacity to tell me that go file a complaint in the consumer court.

and now they expect me to pay them ₹28000 just to get the display changed for a fault that’s happening from their end and apple simply doesn’t want to take any action for their customers

they happily charge their prices when it comes to selling and when it comes to any after service it’s just pathetic and no good response given at all

the only thing they say is ur device is out of warranty period and we will have to pay for their faulty IOS 16.6

worst of the responses against their consumers

Same here they want us to pay for the new display I believe

And thats around ₹30000

apple doesn’t care about its customers at all the only thing they look is to sell their products initially but later they provide 0 costumer services

My iPhone 14 (bought last March 2023) suddenly has red/dark red smears on the screen too. This happened after updating to ios16.6.. I did not drop my phone, there are no cracks on the screen, and I did not submerge it underwater also.

For me, it happened after the 16.6 update, think it was days later? It started with some light lines on the bottom half of the screen (from time to time, at a random interval), and a fully white screen afterwards.

I am very sure the apple team will be very willing to resolve the issue for us!

Mine was resolved (screen replacement), was only about 1 hour 20 mins, and able to collect my iphone on the very same day.

Will apple take any action on this ? As There are more user facing this issue. My phone screen when green iphone 13 post update . Yesterday My friends iphine 13pro max ended up with white screen same issue .

This did not help , authorised service center technician say to replace display as it appears to be display failure .

1. They don't no the Root cause for the display failure nor agree it's because of software update.

2. If Apple say there is nothing that alters functionality of the phone post update, then is it the components used inbuild is cheap quality to make this failure for phone that is just 1and half years old ? Iphone 13.

There are more user, facing this . My friend had this issue yesterday with iPhone pro max white screen

1st Contact Customer care toll free, then deposit the device in servicing central,

wait for 1month they replace free of cost if you don’t have any physical or liquid damage.

i had same problem i get the phone tomorrow if need more help contact me 7797404040

I am facing the same issue now. I contacted with apple support in China and waited for several days, finally they replied that it is out of warranty and I need to pay for it. After searching in China forum, it has many same cases of 13pro and 13pro max series. It is really disappointed of apple service, they make customers pay for their quality issues.