Can't pair Beats Studio Pro's to my Samsung TV

I found a workaround. My Beats Studio Pro headset won’t connect to my Samsung TV. It begins the process, pairs, connects, and then disconnects. If I pair my AirPods or Jabra earphones they connect just fine. The solution is to pair my earphones, then turn on my Beats Studio Headphones. I get a prompt to connect and then another to replace the headphones. I choose “yes” and then the BSP headphones connect. Works every time. Must be a Samsung software handshake thing.

Hi, I have tried everything you have mentioned here…but no success. Seeing how common this issue is by the looks of it, are there any steps that can be taken to connect the beats studio pros to my samsung frame tv? Perhaps a firmware update?

Have the same problem connecting it to Samsung Neo QLED. Beats pro firmware should be updated to address this, as it is not Samsung problem. I can connect other Bluetooth audio devices.

I had the same issue. After hours of messing around I found turning off Anynet+ under the external device manger setting seems to fix the problem.

This WORKS! It is annoying but it works

Same issue with studio pro and the frame Samsung.

Deactivating anynet does not help

Thanks for posting in the Apple Support Communities skipperpma,

The following steps taken from the Apple resource "If you can't connect to your wireless Beats product" apply specifically to pairing issues, and may offer a solution for you:

Here's how to troubleshoot the Bluetooth connection between your Beats product and your iPhone, iPad, iPod touch, Mac, or other device.

Check the location

Place your Beats product and your paired device within 30 feet of each other. Move both devices away from other Bluetooth devices, microwaves, wireless routers, and other electronics.

Check the sound settings

On your iOS device, go to Settings > Bluetooth and select your Beats.

On your Mac, choose Apple () menu > System Preferences, click Sound, then select your Beats product in the Output and Input panes.

On your PC, go to the sound settings and select your Beats as the playback/recording device.

Check the volume

1. Make sure that both your Beats product and your Bluetooth device are charged and turned on.
2. Play a track that you downloaded to your device, not streaming audio.
3. Increase the volume on your Beats product and on the paired Bluetooth device.

Use Forget Device, then pair your Beats again

1. Disconnect your Beats product.

• On your iOS device, go to Settings > Bluetooth, tap the Info button  next to the name of your Beats product, then tap Forget This Device.
• On your Mac, choose Apple () menu > System Preferences, click Bluetooth, select your Beats product, click the X, then choose Forget Device.

1. Pair your Beats product again.

Reset your Beats product, then pair them again

Reset your headphones, reset your earphones, or reset your speakers. Then pair your Beats product with your device again.

We hope this helps!

Update: The headphones connect perfectly to my Hisense smart TV so clearly this is a Samsung Frame connectivity issue. Spoke to Beats support (Apple Support) today. I find it odd that they recommended sending it in for repairs but at I'd get any help that I can get at this stage as all troubleshooting options have failed.

This workaround works for me too, Thank you 😊 🙏. Connect another pair of Bluetooth headphones first, then switch connection to the Beats Pro, they actually play.

Hmm, that would make sense since most smart TVs have remote controllers that rely on Bluetooth to communicate to the TV. That potentially could interfere with the Bluetooth connection with the Beats headphones.

Interesting, as Anynet+ is designed to allow remote control of HDMI-connected devices to that TV.

Anyway, thanks for providing your solution. I'm sure it will help others that may come across the same issue as the OP of this post.

Ok!! I have the solution. I don’t know why this works but it does. Delete the Beats Studio pro. Pair and connect AirPods if you have them. THEN pair your Beats Studio pro. It will ask you if you want to connect to your BSP and select connect. It’s all good after that.

Same issue here. Headphones will pair but not connect to Samsung TV. Returning headphones tomorrow and trying another brand.

You smarty pants! I can’t believe you nailed! Thank you so much! I can’t believe it finally worked!

Thank you so much for this workaround. It worked. Saved us from returning $200+ headphones