Hello! My dad has problem with his apple id accout, i tried to sing up on his account with his data, but it writes that apple id is invalid. We need realy to sing up in hos accout. Can you help us pleese?
[Edited by Moderator]
iPhone 14 Pro
First try and enter your Apple ID in the exact way that it is, using the correct credentials
After that, try this
If your account has been disabled for security reasons
If you see one of the following messages, your Apple ID automatically locked to protect your security and you can't sign in to any Apple services:
You need to reset your password to regain access. Learn how to reset your password.
If this is not working, you should contact Apple Support for help.
First try and enter your Apple ID in the exact way that it is, using the correct credentials
After that, try this
If your account has been disabled for security reasons
If you see one of the following messages, your Apple ID automatically locked to protect your security and you can't sign in to any Apple services:
You need to reset your password to regain access. Learn how to reset your password.
If this is not working, you should contact Apple Support for help.
Hello,
For help with that you need to contact Apple. You do not say anything about a disabled message so it is unlikely to be something you can resolve yourself. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support
i tried to sing [sign] up on his account with his data
I read that as jekaterina178 tried to sign into the dad's account with the dad's information. Anyway, trying to sign into the dad's account with jekaterina178's information would just result in signing into jekaterina178's account.
jekaterina178:
An "invalid" ID means something special. It is not a connection issue or a disabled account issue. If it was either of those you would see an error message about the issue, not "invalid". If you are sure you are entering his information correctly then you need to contact Apple as I instructed earlier since they may know why it is being listed as such. For example, if the account has not been used in a long time it is possible that Apple has deactivated it (this is mentioned in the iCloud terms of use document).
My dad has problem with his apple id accout, i tried to sing up on his account with his data, but it writes that apple id is invalid.
Your Apple ID is invalid to sign in to your dad account.
If your dad has problem with his Apple ID account, ask him to see this Apple article -> If you can't connect or sign in to iCloud
If you can't connect or sign in to iCloud - Apple Support
or Get support and assistance from Apple directly, see -> Contact Apple for help with Apple ID account security
Contact Apple for help with Apple ID account security - Apple Support
Apple ID says invalid
