Why am I not able to send or receive money on Apple Pay?

it says my account was restricted and I went to customer service and it tells me a ton of reasons why it might’ve been restricted but doesn’t give me the exact reason and I want to know how to get it unrestricted.

iPhone 14 Pro Max, iOS 16

Posted on Aug 2, 2023 12:50 AM

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Question marked as Top-ranking reply

Posted on Aug 2, 2023 8:05 AM

It’s not Apple Pay that is restricted, it’s your Apple Cash account. Please review the support article I linked to below.


If your Apple Cash account is restricted or locked - Apple Support


Apple Cash is a service that’s run by Green Dot Bank. Contact Green Dot Bank by calling (877) 233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/ 




1 reply
Question marked as Top-ranking reply

Aug 2, 2023 8:05 AM in response to canon240

It’s not Apple Pay that is restricted, it’s your Apple Cash account. Please review the support article I linked to below.


If your Apple Cash account is restricted or locked - Apple Support


Apple Cash is a service that’s run by Green Dot Bank. Contact Green Dot Bank by calling (877) 233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/ 




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Why am I not able to send or receive money on Apple Pay?

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