You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Email receipt

I purchased my iPad Pro from an Apple Store back in 2020

I opted for email Receipt.

but as I’m searching my email cannot find it!

is there anyway of my tracking this receipt?

or is it long gone ?

iPhone 7, iOS 13

Posted on Aug 2, 2023 6:23 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 2, 2023 6:30 AM

Always keep email receipts someplace safe - if needed, make a printed copy that you can keep safely in case it should be needed at a later date.


Like any form of electronic storage, saved email can be accidentally deleted or lost - either through accident or technical failure.


If having searched all your email folders for your missing email, should you not have a backup copy elsewhere, your only hope is to access your email Provider’s webmail portal - and see if your Provider has a deleted email recovery facility. If available, these are generally time-limited to 30-days or similar defined period.

1 reply
Question marked as Top-ranking reply

Aug 2, 2023 6:30 AM in response to PandaGuy8

Always keep email receipts someplace safe - if needed, make a printed copy that you can keep safely in case it should be needed at a later date.


Like any form of electronic storage, saved email can be accidentally deleted or lost - either through accident or technical failure.


If having searched all your email folders for your missing email, should you not have a backup copy elsewhere, your only hope is to access your email Provider’s webmail portal - and see if your Provider has a deleted email recovery facility. If available, these are generally time-limited to 30-days or similar defined period.

Email receipt

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.