Notification on my iPhone says display is not a genuine Apple part

Problem unkown part


[Re-Titled by Moderator]

iPhone 11, iOS 16

Posted on Aug 2, 2023 6:50 AM

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Question marked as Top-ranking reply

Posted on Aug 2, 2023 7:48 AM

You will see a notification that you have an unknown display for one of two reasons:


  1. You had the display replaced by someone other than Apple or an Authorized Apple Service Provider or
  2. There is something wrong with the display and it needs to be serviced.


If #1 is the case, you'll just need to live with the notification. It won't prevent you from using the phone. If you never had the display replaced, contact Apple for help getting it serviced. You can use the Support link at the bottom right of every page of these forums.

4 replies
Question marked as Top-ranking reply

Aug 2, 2023 7:48 AM in response to Arif2005

You will see a notification that you have an unknown display for one of two reasons:


  1. You had the display replaced by someone other than Apple or an Authorized Apple Service Provider or
  2. There is something wrong with the display and it needs to be serviced.


If #1 is the case, you'll just need to live with the notification. It won't prevent you from using the phone. If you never had the display replaced, contact Apple for help getting it serviced. You can use the Support link at the bottom right of every page of these forums.

Aug 2, 2023 9:02 AM in response to ProustGiulio

ProustGiulio wrote:


IdrisSeabright wrote:
..... , contact Apple for help getting it serviced. You can use the Support link at the bottom right of every page of these forums.
Just for clarification... I think the "Support button" is at the bottom left (using an iPhone) ... or also at the top right (using a computer).
Giulio

Thanks! I've mostly stopped doing that. But it's a mistake I keep making since they move the link from the top right to the bottom left.

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Notification on my iPhone says display is not a genuine Apple part

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