Location Services not working on iPhone

My Iphone11 Pro got problems with Location Service after updating to the latest IOS 16.6. Even if I try to reset Location Service, restart apps or restart the device. Seems that all my apps that using Location Service fail to get location and get stuck. For example, Weather App, Yr App (another weather app) , and Google Map. Please consider fix this error ASAP.


[Re-Titled by Moderator]

iPhone 11 Pro, iOS 16

Posted on Aug 2, 2023 7:20 AM

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Posted on Aug 11, 2023 7:40 PM

My Trial-and-error works but just you will miss an important feature, Find my phone. I turned off the feature Find My iPhone. Now all my location service is back to normal.

First, in settings, search the Location Services, then in Share My Location, turn off Find My iPhone.

Second, you need to reset the settings->general-Transfer or reset iPhone->reset->Reset Network Settings.

After it is back. then re-attach to WiFi and other stuffs, allow apps to use location services, etc. as normal.

It works for me for a day now. I think it is fine, but Find My iPhone is important. Waiting for the real fix.

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Question marked as Top-ranking reply

Aug 11, 2023 7:40 PM in response to suwat49

My Trial-and-error works but just you will miss an important feature, Find my phone. I turned off the feature Find My iPhone. Now all my location service is back to normal.

First, in settings, search the Location Services, then in Share My Location, turn off Find My iPhone.

Second, you need to reset the settings->general-Transfer or reset iPhone->reset->Reset Network Settings.

After it is back. then re-attach to WiFi and other stuffs, allow apps to use location services, etc. as normal.

It works for me for a day now. I think it is fine, but Find My iPhone is important. Waiting for the real fix.

Aug 10, 2023 12:14 AM in response to suwat49

K.Suwat,

Try below. AT least works for me.

Please try yourself with force restart the iPhone.

Press and quickly release the volume up button.

Press and quickly release the volume down button.

Press and hold the side button until you see the Apple logo.

Please make sure to press the volume up quickly then release it. then do the same with volume down button. Then long press the power button for at least 30 seconds.

Aug 28, 2023 9:58 AM in response to suwat49

How is everyone getting on? Have you managed to fix it?


I contacted Apple support in the end. They told me to factory reset my phone. I did that on Wednesday (5 days ago) and not had any problems since. Previously I had to reset network and location settings every day.


Factory reset might be the best way to resolve this for you all.


Also, turns out my battery health is down to 80% and Apple said that is when it can start to fail and location services can be affected by the degrading battery.

Aug 10, 2023 12:13 AM in response to Birdtcv

Guys, I contacted Apple support. At least mine was solved with below steps.

Please try yourself with force restart the iPhone.

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo.

Please make sure to press the volume up quickly then release it. then do the same with volume down button. Then long press the power button for at least 30 seconds.

Sep 4, 2023 3:31 AM in response to suwat49

Hi Guys,

After upgrade to IOS16.6 situation, the location service was gone as you know. Before I did the following, I need to reset my network setting every time I need to use GPS and location services.

I finally sacrificed myself by doing factory reset.

This seems to work fine now for 4 days already.

Firstly I did a full backup 140GB to my PC since I don't have enough iCloud storage.

Secondly I restore my backup from PC to iPhone.

Of course there are some drawbacks.

For my case, all my Apple Wallet credential is gone because it was factory reset. All my Bank apps need to re-login and activate face id again.

I see some differences in User Interface in IOS 16.6 that I didn't see after I do an upgrade from 15.6.1. This seems to have some more features which are not seen in case of upgrade. It shows all possible features.

Battery life seems to decrease more than before 10-20%.

So think about it and decide if you wanted to do factory reset or not. Good Luck.

Sep 4, 2023 10:50 PM in response to suwat49

2 weeks since the factory reset and everything is working fine. It even seems to have resolved a problem with car play where Google maps would sometimes just freeze. Currently on holiday and have been using the phone to navigate car journeys and mountain hikes with no problem at all. Just make sure you’ve backed up all your WhatsApp/Signal messages or any similar apps you use, and back up your phone to iCloud before you do any reset. Then you can restore your phone from backup and should keep everything.

Apr 21, 2024 1:17 PM in response to suwat49

This happened to me too. My parents couldn't see my location after updating to one of the newer IOS updates. I took it into my local Verizon store and they got it back working in less than 3 minutes.


The associate said to do the following:


Settings > Click your name at the top > Find My > Toggle the "Share My Location" off and on to reset it. You may have to turn your phone off and back on to complete the process. I did this with my Mom's phone and it worked as well.

Jan 7, 2025 8:48 AM in response to Bsmooth34

Try this: turn off Stolen Device Protection then switch off and on Find my Services. (Can then go back and turn on Stolen Device Protection if you want). No idea why it worked for me, but after 2 unsuccessful trips to Apple and 1 to AT&T troubleshooting, I found this worked. I was going to trade in my otherwise good phone, but once I turned off Stolen Device Protection to determine trade in value, location services started working!

Feb 22, 2024 4:05 AM in response to suwat49

If you're facing issues with GPS on your iPhone for quite sometime, here are possible solutions that can help:


  • Restart your iPhone
  • Re-enable Location Services
  • Disable and enable Wi-Fi or Cellular Data
  • Check Date and Time Zone settings
  • Enable Compass Calibration: Go to Settings > Privacy > Location Services > System Services > Compass Calibration.
  • Put your iPhone in Airplane Mode for a while
  • Update your iPhone

Dec 10, 2024 7:21 PM in response to suwat49

Read all the posts and tried everything -

off & on location

find my phone off them on in settings

restart

deleted map app and re added

THEN noticed there was a find my app, I clicked on that, the app opened and it showed all the people share location with and it said where they all were

got out of app and everything worked!!!!

hope this post might help someone else

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Location Services not working on iPhone

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