Location Services not working on iPhone

My Iphone11 Pro got problems with Location Service after updating to the latest IOS 16.6. Even if I try to reset Location Service, restart apps or restart the device. Seems that all my apps that using Location Service fail to get location and get stuck. For example, Weather App, Yr App (another weather app) , and Google Map. Please consider fix this error ASAP.


[Re-Titled by Moderator]

iPhone 11 Pro, iOS 16

Posted on Aug 2, 2023 7:20 AM

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Posted on Aug 11, 2023 7:40 PM

My Trial-and-error works but just you will miss an important feature, Find my phone. I turned off the feature Find My iPhone. Now all my location service is back to normal.

First, in settings, search the Location Services, then in Share My Location, turn off Find My iPhone.

Second, you need to reset the settings->general-Transfer or reset iPhone->reset->Reset Network Settings.

After it is back. then re-attach to WiFi and other stuffs, allow apps to use location services, etc. as normal.

It works for me for a day now. I think it is fine, but Find My iPhone is important. Waiting for the real fix.

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105 replies

Aug 2, 2023 9:26 AM in response to Seallbay

In Weather App, there is a cross out on the Location sign at the bottom left of the page.


In Yr app, the default Location base forecast is keep show running sign.


And in Google map, the current location show the previous one 1-2 hour before and stop at that location, navigating is not work.


All these app already set Location Service to “Always”.

Sep 18, 2023 9:29 AM in response to EB30

I am having the exact same issues and have spent hours at the Genius Bar trying everything that's been mentioned in this forum. Nothing works - or, I should say, it works for a brief time then stops again - no maps, directions, location, etc. Affects Find My and other important apps like Uber and Lyft. This is happening with 3 of our 7 family members, but the non-affected ones have not upgraded to 16.6. I also upgraded to 16.6.1 and nothing. Heading to the Apple Store right now for a replacement phone, but not hopeful as they already replaced the insides of my current phone. I have a 13 Pro. While this doesn't seem like its affecting millions - it is HUGELY SIGNIFICANT PROBLEM for those who are affected. None of the Geniuses have a solution. How do we elevate this to Apple?

Sep 13, 2023 6:15 AM in response to suwat49

I am having the same issues, however tried the suggested fixes (Find my and rest network settings). I had luck for about 30 minutes and then lost location services again. This has been going on since the beginning of August and so frustrated, I have spent hours with Apple Tier 2 support who is takign this to the engineers but does not seem to come back with anything of value to solve the issue. I assume this is when the ios16.6 was installed on my phone, strange that it is only affecting a small about of users. My wife has the same issue, but my two kids, not.

I cannot access UBER and other third party apps where I need use my location to operate, but others do work and show my location. Apple Maps does not work, but Google Maps is working.


Apple sent me a new phone, that did not work, we installed it as a new phone, without my data, so it was not the data coming over, the only thing I used to set up the new phone was my apple ID, could have something happened with my specific Apple ID and the 16.6 release?


was hoping 16.6.1 was to solve this, but no luck.

again, I have spent probably 20 hours of time on with apple support and at the local apple store. still nothing.


maybe time to move away from this platform.

I need help.

Sep 20, 2023 8:55 AM in response to EB30

My husband, daughter and I all updated to iOS 17 and things appear to be working normally. I'm not celebrating just yet, as we've been working before with some random "fix" and then have lost location after a day or 2. I'll report back if things change. While this is encouraging, it's super frustrating to not know what happened and why.

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Location Services not working on iPhone

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