How do you report apps for taking extra payments

Manta Comics app has been sneaking extra payments per month here and there and I want to know how to report them

iPhone 12, iOS 16

Posted on Aug 2, 2023 7:35 AM

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Question marked as Top-ranking reply

Posted on Aug 2, 2023 7:45 AM

If you're sure that those charges come from Apple (check your bank statement very carefully, ignoring scam messages that might be addressed to your iPhone), start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 3-4 sections.


If you cannot find the information you were looking for, please contact iTunes Store Support Team directly and explain your problem, using this specific link:--> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084

(if you get no help, look at the bottom of the link, where you can contact them using "chat" or "phone" options).


Regards

Giulio

1 reply
Question marked as Top-ranking reply

Aug 2, 2023 7:45 AM in response to Rhysirl

If you're sure that those charges come from Apple (check your bank statement very carefully, ignoring scam messages that might be addressed to your iPhone), start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 3-4 sections.


If you cannot find the information you were looking for, please contact iTunes Store Support Team directly and explain your problem, using this specific link:--> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084

(if you get no help, look at the bottom of the link, where you can contact them using "chat" or "phone" options).


Regards

Giulio

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How do you report apps for taking extra payments

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