Safari microphone

I have an iPhone 14 pro max running IOS16.6. When I try to use the microphone in Safari it does not work and shows a microphone crossed out. The microphone works on other apps and talking. Have looked in all the settings and cannot find anything wrong. Have tried re3start with no success.

iPhone 14 Pro Max

Posted on Aug 2, 2023 10:43 AM

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Question marked as Top-ranking reply

Posted on Aug 9, 2023 8:03 AM

Hey there armandsf, 


Let's take a look at Settings > Safari > Microphone. From here, ensure "Deny" is not selected. If it is, change the option to either "Ask" or "Allow", restart your iPhone, then test again.


Should the same behavior persist, you'll want to contact Apple Support for assistance.


Have a good one!

5 replies

Aug 4, 2023 9:03 AM in response to armandsf

Hi armandsf,


Are you attempting to use the microphone to search in Safari? If not, can you let us know where you're attempting to use the microphone within Safari?


Also, were the steps below found in the article here the ones used when checking your microphone hardware access?: Control access to hardware features on iPhone


"Review or change access to the camera, microphone, and other hardware features

  1. Go to Settings  > Privacy & Security.
  2. Tap a hardware feature, such as Camera, Bluetooth, Local Network, or Microphone.

The list shows the apps that requested access. You can turn access on or off for any app on the list."


These questions will help us rule out know the best steps forward and what has already been completed. Keep us posted, and we'll continue to assist.


Cheers.


Aug 3, 2023 10:39 AM in response to armandsf

Greetings armandsf,


If your microphones are not working, these are the best steps to start with:


"Clear the microphones

  1. Remove any screen protectors, films, or cases from your iPhone.
  2. Clear any debris from the openings of your iPhone. " If the microphones on your iPhone aren't working


If the issue continues, click the link for additional steps to take. We hope this helps!


Sincerely.


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Safari microphone

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