You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My emails are not being forwarded to my “real” email from hide my email. Where are they?

I used “hide my email” for several hotel reservation but received none of the confirmations on my actual email, and don’t know where to find them.

iPad Air 2, iPadOS 15

Posted on Aug 2, 2023 4:12 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 1, 2023 4:48 PM

So, I don't know about the OP, but we know how to check on the address and set forwards and such. The problem is that the emails AREN'T being passed through by apple systems. I have the same problem, any website that I use hide my email on, if I need to do a password reset, or anything like that the emails never arrive. It seems to me like apples systems is filtering them out either thinking their spam or erroneously thinking they're protecting us.


Why am I wanting to reset the password of a hide my email? Because the apps website is not set up to use Apple Login, only their app. Which means we can't get into the website anywhere except the app. This is not always ideal if the app is not presenting a certain functionality or requires using the website for certain reasons.


In my most recent example (last 48 hours), Hide My email won't even forward the "confirm your email" request that the app is doing.



2 replies
Question marked as Top-ranking reply

Dec 1, 2023 4:48 PM in response to LD150

So, I don't know about the OP, but we know how to check on the address and set forwards and such. The problem is that the emails AREN'T being passed through by apple systems. I have the same problem, any website that I use hide my email on, if I need to do a password reset, or anything like that the emails never arrive. It seems to me like apples systems is filtering them out either thinking their spam or erroneously thinking they're protecting us.


Why am I wanting to reset the password of a hide my email? Because the apps website is not set up to use Apple Login, only their app. Which means we can't get into the website anywhere except the app. This is not always ideal if the app is not presenting a certain functionality or requires using the website for certain reasons.


In my most recent example (last 48 hours), Hide My email won't even forward the "confirm your email" request that the app is doing.



My emails are not being forwarded to my “real” email from hide my email. Where are they?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.