Mail New folders
When I setup a New Folder for my emails on my iPhone 13, shortly after it removes it self. I have removed a few folders and emails as someone suggested, but it still hasn’t worked.
iPhone 11
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
When I setup a New Folder for my emails on my iPhone 13, shortly after it removes it self. I have removed a few folders and emails as someone suggested, but it still hasn’t worked.
iPhone 11
Natalia081512 Said:
"Mail New folders: When I setup a New Folder for my emails on my iPhone 13, shortly after it removes it self. I have removed a few folders and emails as someone suggested, but it still hasn’t worked."
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Troubleshooting eMail Folder Auto-Deletion:
A. Start with a Restart:
Go Here: Restart your iPhone - Apple Support
B. Try a New App Password:
Try creating a new App Password. Your App Password may need to resync - something typical after update installations. You would log in using that password, rather than your Gmail password. See if it then works. For Example: Sign in with App Passwords - Google Account Help - Google
Mail New folders