I was sold fake airpods so what do I do

I bought airpods online and the box was authentic however the airpods within were not and I dont know what to do

Posted on Aug 2, 2023 9:12 PM

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Question marked as Top-ranking reply

Posted on Aug 2, 2023 9:17 PM

kiayay Said:

"I was sold fake airpods so what do I do: I bought airpods online and the box was authentic however the airpods within were not and I dont know what to do"

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Troubleshooting Getting Fake AirPods:


A. Request a Return:

Contact the site you purchased these from, and request a return. If purchased off of a site such as eBay or Amazon, the contact them, seeing if the seller can be held accountable, and if you can get your money back.


For reference...

B. Verifying Genuine AirPods:

  1. Get the Serial Number: Find the Serial Number of your AirPods - Apple Support
  2. Enter the Serial Number here: Check Your Service and Support Coverage - Apple Support
  3. View the Results: If all shows up as an AirPod, then you are fine. If not, then these are fake, and that is likely why you are getting the issue of connectivity.
38 replies

Sep 26, 2023 3:10 PM in response to kiayay

Hi! I was fooled as well. Same story, its amazing: they work just as well as the originals except some functions like spacial etc. I want to know if at some point: when apple reports this serial number will these fake earphones stop working: because although I was scamed, they work pretty well. Please tell me if I should throw them away or can I hold on to them and they wont die on me! TIA!

Sep 26, 2023 4:30 PM in response to praths

praths wrote:

…in every forum, it is mentioned that check authenticity of product by checking the serial numbers and Thats not true anymore.


It was never true. Those that make that claim are best ignored.


Unfortunately, there are some other similarly bogus claims around here.


Buying a used iPhone or iPad online too often leads to disappointment, too.

Sep 28, 2023 6:37 AM in response to praths

Hi, same happened to me, the only reason I bought them in the first place was that the serial no was covered by apple and it had a warranty till 2024. I am bummed and I really want my money back or at least a genuine pair. I am ready to spend to get them replaced. What are you planning to do with them? Mine keep getting disconnected every 2 min and it is so frustrating, can’t even talk using them on a call.

Dec 5, 2023 3:49 PM in response to jjapple

jjapple wrote:

How does that in any way prove that the item you are checking is genuine?
It's trivial to copy a real serial number and it is even possible to guess them.
Remove this absurd response.


You are correct. A serial number check proves nothing. The serial number check proves that there is (or was) one device with that serial number produced, and that zero or more counterfeit copies of that serial number can exist.

Dec 27, 2023 3:48 PM in response to MrHoffman

I am Martney Keone Willis and I just bought a Apple watch and Airpods for $1,300 and both Items was fake and I tried taking it back to the store with my receipt and the store would not except it back or exchange so it was a total lost of money and all. I need my money back now i tried to pawn it and they wasn’t excepting it back. I need that money back for bills and other things i could possibly do with that money.

Dec 27, 2023 4:09 PM in response to martney

martney wrote:

I am Martney Keone Willis and I just bought a Apple watch and Airpods for $1,300 and both Items was fake and I tried taking it back to the store with my receipt and the store would not except it back or exchange so it was a total lost of money and all. I need my money back now i tried to pawn it and they wasn’t excepting it back. I need that money back for bills and other things i could possibly do with that money.


Again, nobody else is going to compensate someone for having gotten scammed, not the least of which is because compensating anyone for having gotten scammed will just lead to other folks claiming to have gotten scammed.


If you don't trust the seller, any purchases should be considered sheer speculation.


Caveat emptor applies everywhere.

Jan 9, 2024 8:07 PM in response to kiayay

Same happened to me. They were new in a box with exactly the same shrink wrap and paper pull strip and serial numbers etc that looked totally legit. The serial number was legit according to Apple website and still coved by warranty. Worked perfectly with all software features and menu options showing up in Settings etc. but after 4 months the microphone stopped working so I got an appointment at the Apple Store and was told they were fake and the serial number has many products registered and already had many service requests rejected! Why don’t Apple stop these serials numbers giving positive results when they know they’re being used by fake manufacturers? There is no way for the average consumer to know. Disgraceful.

Jan 25, 2024 8:27 AM in response to Ifnvggbckhue

Ifnvggbckhue wrote:

I wanna know if my AirPods are fake or real


That may not be easy.


Adam Savage looks into some counterfeit AirPods Pro here: https://www.youtube.com/watch?v=Db99cXMD780


”Adam and guest Zach Radding examine some convincing bootleg Apple accessories, including an imitation Mac MagSafe charger and counterfeit AirPod Pro earbuds. We're astounded by the aesthetic accuracy achieved by these fake Apple devices, and even more blown away by how they even spoof the firmware of their real counterparts. But looking at Lumafield's CT scans of these reveals some startling differences!”

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I was sold fake airpods so what do I do

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