Every day iTunes try to charge money from my card, I texted to support before but no answer. May you finally help me with this?

I checked all my subscribes and I don’t have something activated with the same price now, I had in past but I canceled my subscribing so why they still try to charge money from my card

iPhone 12 Pro Max, iOS 16

Posted on Aug 3, 2023 2:33 AM

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Question marked as Top-ranking reply

Posted on Aug 3, 2023 4:31 AM

Every day iTunes try to charge money from my card, 


Looks like a scam/phishing attempt.

Apple never send an invoice by SMS.


1.

See -> Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

  • If you receive a suspicious email or SMS text message that looks like it's supposed to be from Apple, please email it to reportphishing@apple.com.1


How to report suspicious emails, messages, and calls

  • If you receive a suspicious email that looks like it's supposed to be from Apple, please forward it to reportphishing@apple.com.1  
  • To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.
  • To report spam or other suspicious emails that you receive in your iCloud.com, me.com, or mac.com Inbox, send them to abuse@icloud.com.
  • To report spam or other suspicious messages that you receive through Messages, tap Report Junk under the message. You can also block unwanted messages and calls.
  • Report scam phone calls to the Federal Trade Commission (U.S. only) at reportfraud.ftc.gov or to your local law enforcement agency.


To keep your Apple ID account secure, see the following Apple articles: 

If you think your Apple ID has been compromised

If you think your Apple ID has been compromised - Apple Support

 


2.

Contact your bank, ask your bank to block your card, and ask a new card.


See also ⤵️

Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 

Similar questions

1 reply
Question marked as Top-ranking reply

Aug 3, 2023 4:31 AM in response to s_tasiia

Every day iTunes try to charge money from my card, 


Looks like a scam/phishing attempt.

Apple never send an invoice by SMS.


1.

See -> Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

  • If you receive a suspicious email or SMS text message that looks like it's supposed to be from Apple, please email it to reportphishing@apple.com.1


How to report suspicious emails, messages, and calls

  • If you receive a suspicious email that looks like it's supposed to be from Apple, please forward it to reportphishing@apple.com.1  
  • To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.
  • To report spam or other suspicious emails that you receive in your iCloud.com, me.com, or mac.com Inbox, send them to abuse@icloud.com.
  • To report spam or other suspicious messages that you receive through Messages, tap Report Junk under the message. You can also block unwanted messages and calls.
  • Report scam phone calls to the Federal Trade Commission (U.S. only) at reportfraud.ftc.gov or to your local law enforcement agency.


To keep your Apple ID account secure, see the following Apple articles: 

If you think your Apple ID has been compromised

If you think your Apple ID has been compromised - Apple Support

 


2.

Contact your bank, ask your bank to block your card, and ask a new card.


See also ⤵️

Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 

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Every day iTunes try to charge money from my card, I texted to support before but no answer. May you finally help me with this?

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