Trying to back iphone

Hi, my phone was stolen a few days ago. I turned lost mode on my stolen and I recently got a new phone and I turned lost mode off so that I could backup my old iPhone and set my phone up with the backup of my last phone. however it will not let me backup my old phone and it says that the lost mode is pending. Is there anything you can do to help ?

iPhone 11, iOS 16

Posted on Aug 3, 2023 4:36 AM

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Question marked as Top-ranking reply

Posted on Aug 3, 2023 4:59 AM

Hello,

If it wasn't backed-up before it was stolen, you won't be able to back-it-up now:

If your iPhone, iPad, or iPod touch is lost or stolen

When trying to restore your data to your new phone, you will only have the data available from the most-recent old back-up on the old phone:

Locate backups of your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod touch from a backup

Good luck.

1 reply
Question marked as Top-ranking reply

Aug 3, 2023 4:59 AM in response to Ellecolemam1

Hello,

If it wasn't backed-up before it was stolen, you won't be able to back-it-up now:

If your iPhone, iPad, or iPod touch is lost or stolen

When trying to restore your data to your new phone, you will only have the data available from the most-recent old back-up on the old phone:

Locate backups of your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod touch from a backup

Good luck.

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Trying to back iphone

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