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I have a valid account with the Wall Street Journal. When I see links to articles in the Apple News teasers I click on them and then the link that asks if I already have a WSJ subscription. When I click this it says that the subscription is not valid. When I open the WSJ app on the phone I have no issues with the subscription. How can I fix this so I can just use the Apple news shortcut?
iPhone 13 Pro, iOS 16
I had the same issue and fixed it by going to Settings…Safari and clear all history/cache. Afterwards go to Apple News app again and click the WSJ subscription link and it will open a dialog to enter your WSJ email and password. in my case the WSJ subscription was changed to use another email address and Safari still had the older email stored with the “not current” subscription. It seems the WSJ web page reads any prior cookies and if it finds an email address stored it looks for an active subscription under that email and doesn’t show the dialog box to enter another one.
I had the same issue and fixed it by going to Settings…Safari and clear all history/cache. Afterwards go to Apple News app again and click the WSJ subscription link and it will open a dialog to enter your WSJ email and password. in my case the WSJ subscription was changed to use another email address and Safari still had the older email stored with the “not current” subscription. It seems the WSJ web page reads any prior cookies and if it finds an email address stored it looks for an active subscription under that email and doesn’t show the dialog box to enter another one.
Hello.
Here's an article that might help: Can’t access my WSJ subscription from App… - Apple Community
It looks like you can only connect the accounts if it is linked to your Apple ID. You may need to sign in through Apple, so then it will link it to your Apple ID and access it in Apple News.
Hope this helps.
I did see that article before posting my question. The link in the Apple News that says "Already Subscribed to the Wall Street Journal" never goes anywhere that allows me to enter my WSJ credentials it first opens a pop-up that says "News wants to Use wsj.com to Sign in" with "Continue" and "Cancel" options. When I select "Continue" it just opens a page that says "Subscription Not Current" then underneath it says "Unfortunately, it looks like you don't have a current subscription. Please return to Apple News to subscribe". I have an active WSJ subscription and can access via the WSJ app on the phone a desktop computer browser without issue. I have tried logging out of that ap and logging back in to refresh my WSJ credentials on the iphone, but it makes no difference.
I Appreciate your suggestions, but since I can access WSJ via their mobile App and via a desktop browser they say the issue is with Apple. I have no idea how to clear this up or link my Apple ID to my valid paid WSJ subscription.
If I have WSJ on my Apple News, does that mean I have a WSJ login? If so, can I use that login to sign in on my computer (windows pc)
Hello.
It sounds like this has something to do with your WSJ account. You may want to contact them about it. You might want to review your settings in your account and make sure that it's all up to date or able to work with Apple News.
That's all I got.
Hope this helps.
Accessing my WSJ account from Apple News
