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Apple ID cannot be reset

Getting message stating Apple Id is locked due to security reasons & cannot be reset. This is an new Iphone transferring data from Android to Iphone. Tried resetting the Apple Id still getting the same error.

iPhone 11, iOS 15

Posted on Aug 3, 2023 11:27 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 3, 2023 11:37 AM

Get support and assistance from Apple directly, see  -> Contact Apple for help with Apple ID account security

Contact Apple for help with Apple ID account security - Apple Support

 

B T W:

You are sign in here .  .  .  with your Apple ID & Password.

Your Apple ID is the personal account you use with all Apple products and services. It includes the email address and password you use to sign in, as well as the contact, payment, and security details that you use with Apple.

You can’t merge multiple Apple ID accounts.

 

What happens when you use the same Apple ID & Password that you use to sign in here?

 

See the following Apple articles

Sign in with your Apple ID -> Sign in with your Apple ID - Apple Support

Manage and use your Apple ID -> Manage and use your Apple ID – Apple Support (UK)

 


2 replies
Question marked as Top-ranking reply

Aug 3, 2023 11:37 AM in response to Sal813

Get support and assistance from Apple directly, see  -> Contact Apple for help with Apple ID account security

Contact Apple for help with Apple ID account security - Apple Support

 

B T W:

You are sign in here .  .  .  with your Apple ID & Password.

Your Apple ID is the personal account you use with all Apple products and services. It includes the email address and password you use to sign in, as well as the contact, payment, and security details that you use with Apple.

You can’t merge multiple Apple ID accounts.

 

What happens when you use the same Apple ID & Password that you use to sign in here?

 

See the following Apple articles

Sign in with your Apple ID -> Sign in with your Apple ID - Apple Support

Manage and use your Apple ID -> Manage and use your Apple ID – Apple Support (UK)

 


Aug 3, 2023 12:19 PM in response to Sal813

Sal813 wrote:
Apple Id is locked due to security reasons & cannot be reset


Does the message include the bit you say about cannot be reset, or do you just mean you cannot reset it doing whatever it was you were just trying to do? If it is the standard reason "for security reasons" you do not need to contact Apple as the first step. Instead try resetting your password.


If a message says your Apple ID is locked or disabled "for security reasons"", the document If your Apple ID is locked or disabled - Apple Support directs you to reset your password as outlined in this article ➞ If you forgot your Apple ID password - Apple Support

If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period, as outlined in this document: How to use account recovery when you can’t reset your Apple ID password - Apple Support



Apple ID cannot be reset

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