Dual Sim Dropping \Signal for me too.

Same as other user. His post:


The issue is the physical SIM loses cellular connectivity when answering or making a phone call on the eSIM. I have switched lines between primary and secondary yet still the same problem: the physical SIM only loses connectivity when calling on the eSIM. Everything is normal once the eSIM line is not on a phone call. I have new a SIM card and loaded new eSIM. I have done everything suggested in the single response to the post below. Both lines are back to normal after ending phone calls on the eSIM line. It is either a hardware or iOS issue that needs to be addressed by Apple. Thank you.

Posted on Aug 3, 2023 3:12 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 4, 2023 12:32 PM

Hi RaptorRunner,


If you are using Dual SIM and when you are on a call with the eSIM you don't have cellular connection to your other SIM, this could be expected behavior. As seen in Using Dual SIM with an eSIM:



When you're on a call, if the carrier for your other phone number supports Wi-Fi calling, you can answer incoming calls on your other number. When you're on a call using a line that isn't your designated line for cellular data, you need to turn on Allow Cellular Data Switching to receive calls from your other line. If you ignore the call and you have voicemail set up with your carrier, you’ll get a missed-call notification and the call will go to voicemail. Check with your carrier for Wi-Fi calling availability and find out whether additional fees or data usage applies from your data provider.

If you're on a call and your other line shows No Service, either your carrier doesn't support Wi-Fi calling or you don't have Wi-Fi calling turned on.3 It could also mean Allow Cellular Data Switching is not turned on. When you're on a call, an incoming call on your other phone number will go to voicemail if you set up voicemail with your carrier.4 However, you won't get a missed-call notification from your secondary number. Call Waiting works for incoming calls on the same phone number. To avoid missing an important call, you can turn on call forwarding and forward all calls from one number to the other. Check with your carrier for availability and to find out whether additional fees apply.


Cheers.

Similar questions

1 reply
Question marked as Top-ranking reply

Aug 4, 2023 12:32 PM in response to RaptorRunner

Hi RaptorRunner,


If you are using Dual SIM and when you are on a call with the eSIM you don't have cellular connection to your other SIM, this could be expected behavior. As seen in Using Dual SIM with an eSIM:



When you're on a call, if the carrier for your other phone number supports Wi-Fi calling, you can answer incoming calls on your other number. When you're on a call using a line that isn't your designated line for cellular data, you need to turn on Allow Cellular Data Switching to receive calls from your other line. If you ignore the call and you have voicemail set up with your carrier, you’ll get a missed-call notification and the call will go to voicemail. Check with your carrier for Wi-Fi calling availability and find out whether additional fees or data usage applies from your data provider.

If you're on a call and your other line shows No Service, either your carrier doesn't support Wi-Fi calling or you don't have Wi-Fi calling turned on.3 It could also mean Allow Cellular Data Switching is not turned on. When you're on a call, an incoming call on your other phone number will go to voicemail if you set up voicemail with your carrier.4 However, you won't get a missed-call notification from your secondary number. Call Waiting works for incoming calls on the same phone number. To avoid missing an important call, you can turn on call forwarding and forward all calls from one number to the other. Check with your carrier for availability and to find out whether additional fees apply.


Cheers.

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Dual Sim Dropping \Signal for me too.

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