My Face ID is not working the issue is the problem was detected with the TrueDepth camera. Face ID has been disable . Please resolve this issue

My Face ID is not working the issue is the problem was detected with the TrueDepth camera. Face ID has been disable . Please resolve this issue

iPhone 11 Pro, iOS 16

Posted on Aug 3, 2023 7:56 PM

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Posted on Aug 3, 2023 8:02 PM

This Support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice or an issue with the TrueDepth camera. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

Unless a software update solves the problem you may need to have Apple take a look at your device. Use this link to set up an appointment —> Genius Bar Reservation and Apple Support Options - Apple


2 replies
Question marked as Best reply

Aug 3, 2023 8:02 PM in response to ManishDalotra

This Support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice or an issue with the TrueDepth camera. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

Unless a software update solves the problem you may need to have Apple take a look at your device. Use this link to set up an appointment —> Genius Bar Reservation and Apple Support Options - Apple


My Face ID is not working the issue is the problem was detected with the TrueDepth camera. Face ID has been disable . Please resolve this issue

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