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uzmazafar Author

Level 1

4 points

My mac pro

The battery is not working what should i do?

MacBook Pro 13″, macOS 11.7

Posted on Aug 3, 2023 10:51 PM

Top-ranking reply

Libby101a

Level 4

2,494 points

Posted on Aug 3, 2023 10:59 PM

First run a diagnostics test to determine if your battery is bad.

Use Apple Diagnostics to test your Mac - Apple Support

Once you run the diagnostics test it will tell you if there's any issues. If it says your battery is degraded and needs service reach out to Apple Support or schedule an appointment at an Apple Store or Apple Authorized Service Location.

Contact - Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

If it doesn't say your battery needs service see these articles:

Get help with your Mac laptop battery - Apple Support

Manage your Mac laptop’s battery - Apple Support

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