My mac pro

The battery is not working what should i do?


MacBook Pro 13″, macOS 11.7

Posted on Aug 3, 2023 10:51 PM

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Question marked as Best reply

Posted on Aug 3, 2023 10:59 PM

First run a diagnostics test to determine if your battery is bad.


Use Apple Diagnostics to test your Mac - Apple Support


Once you run the diagnostics test it will tell you if there's any issues. If it says your battery is degraded and needs service reach out to Apple Support or schedule an appointment at an Apple Store or Apple Authorized Service Location.


Contact - Official Apple Support


Genius Bar Reservation and Apple Support Options - Apple


If it doesn't say your battery needs service see these articles:


Get help with your Mac laptop battery - Apple Support


Manage your Mac laptop’s battery - Apple Support


HT201585

1 reply
Question marked as Best reply

Aug 3, 2023 10:59 PM in response to uzmazafar

First run a diagnostics test to determine if your battery is bad.


Use Apple Diagnostics to test your Mac - Apple Support


Once you run the diagnostics test it will tell you if there's any issues. If it says your battery is degraded and needs service reach out to Apple Support or schedule an appointment at an Apple Store or Apple Authorized Service Location.


Contact - Official Apple Support


Genius Bar Reservation and Apple Support Options - Apple


If it doesn't say your battery needs service see these articles:


Get help with your Mac laptop battery - Apple Support


Manage your Mac laptop’s battery - Apple Support


HT201585

My mac pro

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