The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I purchased a new MAC two days ago and the battery will not take a charge. Have attempted to charge with another MAC charger with the same result. What should I do?
MacBook Pro 13″, macOS 14.2
Only after exhausting the previous suggestion
Still no success ?
" I purchased a new MAC two days ago " Return the device under the 14 Day Apple No Questions Return Policy for a full refund.
Please read If your Mac battery won't charge - Apple Support.
Battery will not charge!
