Hello my boyfriend passed away last summer , we have a son together , so his parents gave to my son his phone to have something to remember him . I tried multiple times to unlock the iCloud but I think that I have blocked it i have all the necessary documents his death certificate , my sons birth certificate and certificate of inheritance
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iPhone X
First I want to say I'm so sorry for your loss. I can't image how hard that must be.
Please see this article for help: How to request access to a deceased family member's Apple account - Apple Support
Once you have a court order with this information, or if you need additional help, please contact Apple Support.
The article also says if you have a court order you can gain access. Or... "If you'd like to request the permanent deletion of an Apple ID and data for someone who passed away, you'll need your Apple ID, the Apple ID for the account that you want to delete, and required legal documentation for your country or region."
You can start a request to delete a deceased person's Apple ID on the Digital Legacy - Delete Apple ID page.
After you do that, Apple will completely delete the Apple ID so that you can use the device with a different Apple ID.
However, to gain access to his data you'll need a court order giving you explicit permission from a judge for his Apple data for that device. If I were you I'd go to your local county court clerk and ask for help in doing this.
Good Luck.
thank You Libby as I wrote I blocked his account so all the steps in that article are helpless in my case because he does not have a legacy contact linked in his account I have tried every option there
Well in Bulgaria they don’t give court order but I have certificate of inheritance and his only inheritance is my son but he is four years old not sure that it wold work. I very confused still
Unable to access deceased family member's iCloud
