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Level 1

1 points

"Your apple id has been disabled for security reasons"

For some reason I keep getting this error message everytime I try to access iTunes on my ipod touch and on my computer (I'm using a Mac, not my dell laptop). I have tried to change my id to a second email account I have and that worked for a day, but now I started getting the error message again and can't use iTunes at all. I have not had any problems with passwords or logging in previously, so I can't think of another reason why there would be a security issue with my account.

Any idea what happened and, most importantly, how to fix it?

Thanks!!

Dell Studio 17 Laptop, Windows Vista

Posted on Aug 19, 2010 10:31 PM

Best reply

Niel

Level 10

727,031 points

Posted on Aug 19, 2010 10:33 PM

Someone, not necessarily you, entered the wrong password repeatedly. You need to reset it.

(53396)

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17 replies

cag1957

Level 1

0 points

Apr 1, 2012 3:07 PM in response to lmj29

Having same issue. I disputed two (identical) charges through my credit card company and now my ID has been disabled. Took suggestion above and changed my payment info to a different credit card but still can notify from them! I appreciate the act that they are trying to protect my credit but they could have told me! Waiting to hear back from Apple support. Wanted to charge me $29 just to ask a question on the phone. This company drives me crazy sometimes!

Jul 1, 2012 3:58 PM in response to dedxsad

That might explain why my apple id is not working on my phone, but stll works on my pc. I removed Angry Birds Seasons and tried to install it again, because Rovio said it was the only way to stop app from crashing. Now I get the Apple ID disabled message on my phone, but I can still access my iTunes account on my pc. Weird.

"Your apple id has been disabled for security reasons"