problem
my apple pencil disconnect when i pick it up from my ipad and it doesn't work
i've changed the tip and everything the problem that it doesn't connect unless its it sticks to the ipad
iPad Air (5th generation)
my apple pencil disconnect when i pick it up from my ipad and it doesn't work
i've changed the tip and everything the problem that it doesn't connect unless its it sticks to the ipad
iPad Air (5th generation)
Hi moon0087,'
welcome to the Apple (user-to-user) Community
Re: "my apple pencil disconnect when i pick it up from my ipad and it doesn't work
i've changed the tip and everything the problem that it doesn't connect unless its it sticks to the ipad"
Wondering which iOS version is installed on your iPad Air, and whether updating, (or restarting) may help:
Also wondering which Gen pencil you are using with your iPad Air, and how often you charge the battery.
How to check compatibility, and more:
Pair and charge Apple Pencil (2nd generation)
Pair and charge Apple Pencil (1st generation)
_________________________________________________________________
If it the pencil is less than 12 months old, you may want to check the warranty:
Find the serial number of your Apple Pencil - Apple Support
You can check your coverage online by entering the serial number:
Check Your Service and Support Coverage - Apple Support
___________________________________________________________________________
There are discussion threads online with excellent tips on overcoming pairing problems:
Apple Pencil Won’t Pair - Apple Community
I have the correct iPad for the 2nd gener… - Apple Community
I can't connect to the Apple Pencil - Apple Community
All the best :-)
problem