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App update does not work

Hello, even I have in settings/about note that latest update is 15.7.8, some apps downloaded from app store that require versions newer than 14., I still can not update app. Please help

iPhone 6s Plus

Posted on Aug 4, 2023 8:46 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 6, 2023 9:04 PM

Hi Dijana145,

welcome to the Apple (user-to-user) Community !


Re: "App update does not work:

some apps downloaded from app store that require versions newer than 14., I still can not update app."


On iPhone you can check if any restrictions are set:

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone - Apple Support

and

Apple support have a trouble-shooting article online that may help:

What to do: If you can’t download or update apps on your iPhone or iPad - Apple Support


If help is still needed:

You might want to reach out to the App Store Support Team:

(There is a "Get Support" link (or use the support app) at the bottom of their webpage (link below)

App Store - Official Apple Support


All the best :-)

3 replies
Question marked as Top-ranking reply

Aug 6, 2023 9:04 PM in response to dijana145

Hi Dijana145,

welcome to the Apple (user-to-user) Community !


Re: "App update does not work:

some apps downloaded from app store that require versions newer than 14., I still can not update app."


On iPhone you can check if any restrictions are set:

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone - Apple Support

and

Apple support have a trouble-shooting article online that may help:

What to do: If you can’t download or update apps on your iPhone or iPad - Apple Support


If help is still needed:

You might want to reach out to the App Store Support Team:

(There is a "Get Support" link (or use the support app) at the bottom of their webpage (link below)

App Store - Official Apple Support


All the best :-)

App update does not work

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