Can’t redownload an app.

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Level 1

4 points

Can’t redownload an app.

Ok i’m trying to redownload an app and it won’t let me. It’s free and I have a card that i use. I put it in and it doesn’t work, i have no subscription on that card. I tried to delete the card off of apple but it’s say i have a subscription but i do not have a subscription. Help me?

iPhone 11, iOS 16

Posted on Aug 4, 2023 2:13 PM

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Answer 1

Top-ranking reply

Raicya

Level 10

209,025 points

Aug 4, 2023 2:28 PM in response to Miawright

Check -Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.

Do you have a subscription? You can cancel iCloud+ and cancel other subscriptions from Apple. When your subscription period is over, remove your payment method.
If you're in a Family Sharing group and you use purchase sharing, the family organizer must have a payment method on file. If you're the family organizer, turn off purchase sharing, then remove the payment method.
If you have an unpaid balance, you might not be able to remove a payment method. Instead, change your payment method.
👉 If you still can't remove a payment method, contact Apple Support.

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