My iPhone XR screen is frozen in place
My iPhone XR screen is frozen in place, I can’t tape or move anything, I tried to restart it but it didn’t work. Can you help me please?
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- Quickly press and release the Volume Up button.
- Quickly press and release the Volume Down button.
- Press and hold the Side (Power) button until the Apple logo appears on the screen, then release the button.
If the force restart doesn't work and the screen is still frozen, you can try connecting your iPhone XR to a computer with iTunes (or Finder if you have macOS Catalina or later) and see if it recognizes the device. Sometimes, connecting the device to a computer might trigger a response, and you may be able to restart or restore the iPhone.
If your iPhone XR still doesn't respond or the issue persists, it's time to seek professional help. You can visit an Apple Store or an authorized service provider to have your device examined and repaired if needed.