cant login icloud & use airplay on apple tv gen 3

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cant login icloud & use airplay on apple tv gen 3

today, i tried to connect my apple tv to internet but it always said that theres a problem so i decide to reset my apple tv (i tried to restart it but nothing change). But after the reset, i cant signin my icloud/ apple id (unable to log in, icloud isnt set up), but it works on itunes. The airplay doesn’t work either, and when i checked the general>about; it said that the activation was failed. Before this reset, i was able to signin my icloud and everything is fine (the airplay also work on all of my devices). can someone help me how to fix it?

Apple TV 3

Posted on Aug 4, 2023 6:54 PM

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Answer 1

WinsC1

Community Specialist

Aug 5, 2023 4:03 PM in response to Jazminezfrr

Hey Jazminezfrr,

We'd recommend reviewing this article as it provides steps to take to help resolve iCloud Connection issues: If you can't connect or sign in to iCloud - Apple Support

For issues with AirPlay, we'd suggest trying the steps here: If screen mirroring or streaming isn't working on your AirPlay-compatible device - Apple Support

For problems with the internet connection on your Apple TV, these steps should help: If your Apple TV can't connect to Wi-Fi - Apple Support

If the issues continue after taking those steps, we'd recommend contacting Apple Support for assistance here: Get Support

Thanks!

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cant login icloud & use airplay on apple tv gen 3

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