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Outstanding payment

Trying to download an app from App Store and it’s telling me to put card info, I have an outstanding bill. Please how do I check this bill?

Posted on Aug 4, 2023 8:24 PM

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Question marked as Top-ranking reply

Posted on Aug 4, 2023 8:38 PM

I don't know if it would have that in your purchase history


Read this support article for directions about how to see your purchase history in the App Store or iTunes Store [mobile device, computer, or web] --> View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support


possibly:


Check your Apple Account balance - Apple Support


"If none of your payment methods can be charged, your account shows a negative balance. You can't buy more items or update your apps until you update your payment method." From: How apps, content, and subscriptions from Apple are billed - How apps, content, and subscriptions from Apple are billed - Apple Support



2 replies
Question marked as Top-ranking reply

Aug 4, 2023 8:38 PM in response to nwokolo

I don't know if it would have that in your purchase history


Read this support article for directions about how to see your purchase history in the App Store or iTunes Store [mobile device, computer, or web] --> View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support


possibly:


Check your Apple Account balance - Apple Support


"If none of your payment methods can be charged, your account shows a negative balance. You can't buy more items or update your apps until you update your payment method." From: How apps, content, and subscriptions from Apple are billed - How apps, content, and subscriptions from Apple are billed - Apple Support



Outstanding payment

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