On my Mac, the photos have disappeared from the shared albums. The photos are all still in the library and in the shared albums on the other devises, but not in the shared albums on the Mac. How do I get them back on the Mac?
MacBook Pro 14″, macOS 13.5
Hey kkpiehl,
We're grateful that you posted here so we can help you figure this out.
For this issue, we want to recommend that you try the following steps to see if they might get things working again for your Shared Albums:
On any iOS devices you might be using:
On your Mac:
After those steps have been completed, wait a few more minutes for the content to load in before testing to see if this issue is resolved. Please note that it may take up to 24 hours for those photos to finish syncing.
If the issue continues to occur after 24 hours, go ahead and reach out to Apple directly. If support is available in your region, this will let you work directly with an AppleCare Advisor who specializes in resolving this exact type of issue. You can begin by reaching out here: Get Support
We hope this information is helpful!
Have a great day.
Hey kkpiehl,
We're grateful that you posted here so we can help you figure this out.
For this issue, we want to recommend that you try the following steps to see if they might get things working again for your Shared Albums:
On any iOS devices you might be using:
On your Mac:
After those steps have been completed, wait a few more minutes for the content to load in before testing to see if this issue is resolved. Please note that it may take up to 24 hours for those photos to finish syncing.
If the issue continues to occur after 24 hours, go ahead and reach out to Apple directly. If support is available in your region, this will let you work directly with an AppleCare Advisor who specializes in resolving this exact type of issue. You can begin by reaching out here: Get Support
We hope this information is helpful!
Have a great day.
Shared Albums Photos Missing
