Phone keeps rebooting

First the phone got overheated in my pocket? Never happened before I was using my wireless Bluetooth headphones washing my car, so I let it cool for a few hrs inside the house , then I tried to reboot and it won’t open with facial recognition but only when I put in my password, then after a few minutes it goes to the apple icon .

iPhone 12 Pro Max, iOS 16

Posted on Aug 5, 2023 10:55 AM

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iPhone restarting every 5 minutes my Phone has been getting over heated and it shuts off and when it turns back on sometimes i can’t tap the screen and sometimes I can but it doesn’t necessarily need to be overheating it just shuts off randomly
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When using some applications, my phone gets hot and shuts down. I can't restart till it cools down and completely drains the battery. It appears to happen when the application has video adds within it. This mostly happens when I'm reading an article and it has video adds (or that seems to be the most relative thread). The phone will start getting hot and then it shuts down. Using the normal sequence to restart doesn't work. I usually need to cool the phone down and when the battery is completely drained, it will do a restart when I plug it in. The battery charges normally and still has good life.
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1 reply

brbo

Level 8

38,623 points

Aug 8, 2023 1:41 AM in response to Bitterish

Re: Phone keeps rebooting

Apple support have an article online (link below) that may help:

If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support

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Phone keeps rebooting

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