Why can’t I get YouTube premium when I have money on my apple account?
I’m trying to get YouTube premium and I’ve always loaded money in the apple ap store then get premium but now it’s saying I can’t use that payment method
iPhone 6s, iOS 14
Question marked as
User profile for user:
Sheree_P
User level:
Community Specialist
Hey JPC1972,
Welcome to Apple Support Communities.
Some purchases might require that you have a credit card on file, even if you use your Apple Account balance to make the purchase.
For more information about this, review the section labeled "Learn more" here: What you can buy with your Apple Gift Card or Apple Account balance.
If you have further issues after adding a credit card, we suggest contacing Apple Support: Get Support. They will be able to investigate this further with you.
Take care.