The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

onyinye66 Author

Level 1

4 points

Apple Music Family subscription

I added my family to my Apple Music subscription but it not working on their devices.

iPhone 11, iOS 16

Posted on Aug 5, 2023 2:30 PM

Top-ranking reply

JJRASC

Community Specialist

Posted on Aug 6, 2023 1:49 PM

Hello onyinye66,

Welcome to the Apple Support Communities.

Please be sure that each family member is using their own Apple ID account and that every member has accepted the Family Sharing invitation.

The following Apple Support article contains instructions for additional troubleshooting steps if you continue to notice that the entire family cannot access all shared content: If you can't find your family's shared content.

All the best.

View in context

Apple Music Family subscription

Similar questions