Apple Music Family subscription

I added my family to my Apple Music subscription but it not working on their devices.

iPhone 11, iOS 16

Posted on Aug 5, 2023 2:30 PM

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Question marked as Top-ranking reply

Posted on Aug 6, 2023 1:49 PM

Hello onyinye66,  

Welcome to the Apple Support Communities.  


Please be sure that each family member is using their own Apple ID account and that every member has accepted the Family Sharing invitation.


The following Apple Support article contains instructions for additional troubleshooting steps if you continue to notice that the entire family cannot access all shared content: If you can't find your family's shared content.


All the best.

1 reply
Question marked as Top-ranking reply

Aug 6, 2023 1:49 PM in response to onyinye66

Hello onyinye66,  

Welcome to the Apple Support Communities.  


Please be sure that each family member is using their own Apple ID account and that every member has accepted the Family Sharing invitation.


The following Apple Support article contains instructions for additional troubleshooting steps if you continue to notice that the entire family cannot access all shared content: If you can't find your family's shared content.


All the best.

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Apple Music Family subscription

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