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snaing55 Author

Level 1

4 points

I lost my Face ID TrueDepth Camera, so I need help.

I can’t open with my Face ID.

Posted on Aug 5, 2023 6:41 PM

Top-ranking reply

Niel

Level 10

733,817 points

Posted on Aug 5, 2023 6:44 PM

This is generally a hardware issue. If the unit's on an OS version older than 16.6, you might be able to fix it by updating it from a computer or the Software Update function in Settings; otherwise, contact Apple Support.

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I lost my Face ID TrueDepth Camera, so I need help.

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