Trying to figure out how to turn off the fingerprint Touch ID on iPad I just opened under my child’s Apple ID. It’s requiring my finger print and then sending request to me for app. I did hard reset, and turned off content restrictions but still not there. Software is updated.
iPad Air 2, iOS 12
Hi Cgreg79,
We appreciate you reaching out to us.
We’d like to gather additional details that may help us be in a better position to assist you.
Is the switch to enable or disable Touch ID under Settings > Touch ID & Passcode greyed out or completely missing?
If your goal is to prevent Ask to Buy, you can use the steps below on your device to turn off that feature.
If you are using an iPhone, please follow the steps below
You can use the article below as a reference.
Approve what kids buy with Ask to Buy - Apple Support
Please keep us posted.
Take care!
Can’t find Touch ID & Passcode in Settings
