My Apple Watch sensor burns

My husband's watch sensor has done the same thing. A giant circle burn right where the sensor of the watch sets. He's had it for over a year and a half and never has an issue but suddenly he can no longer wear it? Apple knows full well of this issue but does not do anything about it. Now I'm noticing my sensor is overheating more and affecting my wrist as well. So many others have had this issue. Such a shame.

[Edited by Moderator]

I’ve been burnt twice recently by my Apple Watch. I have worn 3 different series of the Apple Watch and this never happened until I got the series 8. I have been burned more than once now and it’s pretty disturbing this time. I had a blister and everything. The darker spot is from earlier last week, the blister that I put treatment on. The red ring is from tonight when I felt it burn my skin.

I just received my Apple Watch (1-21-24) and have extreme irritation (I would call it a burn) from it only after a week of wearing it. I am disappointed as I wanted it to record my sleep and to record my movement. I have switched arms and locations through out the day and night trying to have it rest close yet not tight to record sleep patterns and walking patterns.

Does anyone know if you can wear a protective cloth to prevent more damage to the skin? Or is the only thing to do is to try to return the watch and chalk it up to my skin not tolerating it.

Can you get a refund of this is happening to your skin?

Any ideas will help.

Thanks

I have seen a doctor who has certified it is a burn and not a chemical reaction or an allergic reaction. Also to everyone saying it’s a nickel allergy, the Apple Watch Ultra has a titanium base not nickel and human skin cannot be allergic to titanium as it’s chemically inert / unreactive.

How did this go? Apple did not accept fault for this, as is to be expected. It would be a major product fault if they accepted it was a burn so I think this is a waste of time. I am pursuing other avenues instead.

Update: Apple had me send the watch in for repair. Got it back and within a few days, had the same issue. It was running hot and burning my arm again. I've asked Apple for some type of compensation as I'm not able to wear it and it's essentially a paper weight for me now. We'll see what they say...

Yeah it’s not an allergic reaction. I have a scar now… I have worn my watch for 8-9 months and one day my arm started burning. I took my watch off, within hours it was swollen and blistered. This was 3 weeks ago

The problem is we anre traveling out of country part of the year therefore every time I have to take it off…it’s of no use for Anyone! I’ve had an Apple Watch since the beginning being in the Medical field and never suffered these issues! I can’t do anything until I get it back to the country.

My brand new series 9 watch arrived on Saturday. Today is Thursday, take a look at what I noticed on my arm when I took it off for bed last night (I don't sleep with it on)

This burn on my wrist wasn't there at lunchtime as I'd taken it off for a shower. I don't let my watch get wet if I can help it.

I previously owned a series 4 & this didn't happen?

What's going on here & what are apple doing to fix this issue?

I can see by this thread im far from the only person who has been burnt by the sense on their watch.

These watches are extremely expensive so I'm very disappointed to have been injured by wearing it. How else are you supposed to wear a watch?

This exact same thing is happening to me now after years with no issues. Someone else said since the update and same for me because it’s been a couple of months since it started. Apple needs to figure this out and fix it!!

Bought my Apple Watch Ultra II in November 23. Now Feb 24 and after having the watch on for 36 hours (although I do not shower with the watch), today I noted an irritation; removed my watch, and there it was, plain as day, a burn - not a rash, a burn. See pic. There is something definitely wrong here. hope Apple monitor these postings....

I have had my watch for 2 years and two days ago when i removed my watch at bedtime, there was a red spot on my arm. At the time i thought maybe my band was too tight that day. Then by morning it was super red. I never sleep or shower in my watch so it never gets "wet" . There is a perfect red burn mark on my arm where the back of the watch rests. I am going to not wear it for a few days to see if my arm gets better. I clean that watch with alcohol wipes so when i cleaned it there was no real dirt of substance on the wipe. I am at a loss as to what to do..these watches are not cheap and i hate that i can't wear it all of the sudden. Anyone else able to wear theirs again after your arm healed?

I have tested my Apple Watch on both arms and get a redness in the area close to the radiation zone on the bottom of the watch. The redness goes away a few days after removal of the watch. Have others noticed where the irritation is relative to the position of the watch? This happens with a loose or thighs red band or metal band.

I’m having the same issue. I hope Apple fixes this. I really liked my watch - I have the Ultra. I haven’t been wearing my watch for the last week or so to let my burn heal- I think it will scar, sadly. There are marks that line up exactly to the sensors.

Me too and they are doing absolutely nothing! Apple is not taking any responsibility. We are just all of a sudden being burned after years of wearing them with no issues and tell us to go to doctor like ****** me off so much! It’s clear the cause and they know too but refuse to take responsibility and more importantly find out the issue to fix it!!!!